Privacy Policy | Omarlux Vault

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1. Information We Collect

Personal Identifiers

Name, date of birth, government-issued ID number, passport details, contact address, email address, and phone number. This information is collected during account registration and identity verification.

Biometric Data

Where applicable for physical access control, we may collect fingerprint or retinal scan data. This data is stored on-premises in encrypted form and is never transmitted to third parties.

Financial Information

Billing details, payment method information (processed via PCI-DSS compliant gateways), and transaction history relating to your vault services.

Usage & Access Logs

Records of when you access your vault, the duration of visits, and any services requested. This data is used for security auditing and regulatory compliance.

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2. How We Use Your Information

check_circle To verify your identity and process your membership application
check_circle To provide and manage your vault storage services
check_circle To send billing statements, renewal reminders, and account notices
check_circle To comply with legal obligations including AML and KYC regulations
check_circle To maintain security records and access logs for your protection
check_circle To respond to support inquiries and service requests
check_circle To improve our services through anonymized usage analytics

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3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

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Legal Requirements

When required by valid court order, subpoena, or applicable law.

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Insurance Partners

With Lloyd's of London underwriters solely for insurance coverage purposes.

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Service Providers

With contracted parties (e.g., payment processors) under strict confidentiality agreements.

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Safety Emergencies

To protect the safety of any person when we believe disclosure is necessary.

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4. Data Security

We implement AES-256 encryption for all stored data, TLS 1.3 for all data in transit, role-based access controls, and annual third-party security audits certified to ISO 27001 standards. Physical server infrastructure is located in our own secured facility.

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5. Your Rights

Subject to applicable law, you have the right to:

arrow_right Access the personal data we hold about you

arrow_right Request correction of inaccurate information

arrow_right Request deletion of your data (subject to legal retention requirements)

arrow_right Object to or restrict certain processing activities

arrow_right Receive a copy of your data in a portable format

arrow_right Withdraw consent where processing is based on consent

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6. Cookies

We use strictly necessary cookies for session management and security. We do not use advertising or tracking cookies. For full details, see our Cookie Policy.

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7. Contact Our Privacy Team

To exercise your rights or raise any privacy concern, please contact our Data Protection Officer:

Omarlux Vault Data Protection Officer

Email: [email protected]

Address: Omarlux Vault Private Storage, Compliance Division

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